We are so excited to introduce you to our seven new friends. Technically, they are avatar voices, but we know you’ll like them. While we often add new voice options to the WSL Studio, we are extra excited about this group. Let’s meet the new options for your next voice over project and learn a bit about the process.
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Excellent customer service is a balancing act. Customers are looking for solutions to their problems. Companies are looking for consistency and reliability, aiming for every customer service interaction to go as smoothly as possible. However, nailing TTS for customer service requires a money and resources, and many brands are turning to AI technology for more creative, cost-efficient, and high-quality solutions to serve their customers.
For many brands, a fully-staffed customer service team is not feasible from a finance or resource standpoint. It’s extremely expensive to staff customer service teams around the clock, train them, and ensure they strike the right tone to represent a brand in diverse customer interactions.That’s why, in recent years, many companies have looked to non-human solutions. In fact, over 85% of customer interactions are without a living, breathing agent involved.
In place of live customer support agents, some businesses have installed automated systems to deliver pre-loaded responses based on the most common customer service queries. However, menu systems are not always adequate when complex answers are required, which leads to less than stellar customer satisfaction. (We can all picture someone yelling angrily into a phone at a maddeningly robotic autoresponder.) These limitations are why many brands are moving towards more advanced solutions like realistic text-to-speech.
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Artificial intelligence (AI) is one of the most cost-effective, streamlined, resource-efficient ways to create voiceovers for learning and development content, online courses, training videos, podcasts, audiobooks and more. But you may be wondering… how exactly does the process work? In this article, we help to demystify the process, walking you through the steps involved so you can see how simple, efficient and effective making AI voiceovers can be.
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There are many benefits to text-to-speech, from time-savings, workflow efficiencies, and budget optimizations. But none of it matters unless the text-to-speech sounds realistic. In this article, we address why realistic, human-sounding text-to-speech is essential and how to find the most realistic text-to-speech engine for your content.
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When you’ve watched a video online, have you ever considered whether the voiceover was actually a human voice? Sounds sci-fi, but these days, many companies rely on an emerging technology called text-to-speech to bring their voiceovers, scripts, and learning content to life. In this article, we discuss what text-to-speech is, how it compares to actual human voiceovers, and how you can generate shockingly life-like natural voices with an online text-to-speech platform.
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Welcome to the next post in our series on adding WellSaid audio to your eLearning course! In this post, we’ll be adding audio to a basic course developed using Adobe Captivate.
You’ll learn how to add audio to a slide and to an object, such as an image.
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Welcome to the next post in our series on adding WellSaid audio to your eLearning course! In this post, we’ll be adding audio to a course developed using Storyline 360.
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A picture might be worth a thousand words, but what’s worth more than a gallery of pictures? Sweeping real estate videos are!
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Your stories deserve the perfect voice, and WellSaid Studio is here to help you make that happen. We’re proud to introduce you to our eight new digital voice actors! They can’t wait to record your engaging content.
Please meet Tobin, Paige, Tristan, Patrick, Nicole, Jeremy, Kai, and Ava!
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When you have a solid voice recording, adding the right background music lets you set the emotional tone. Select the right sound track, and your production suddenly takes on a professional sound. Even subtle background music adds ambiance and feeling to an otherwise sterile recording.
Finding the right track requires some detective work and a lot of attention to nuance and tone. The process of looking for, and finding, that perfect accompaniment can be mystifying, but it doesn’t have to be. From identifying the best music services to trying out several tracks, this post gives you the information you need for confident audio mixing.
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